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Eighteen Kay Designs has a strict NO REFUND policy. After making a purchase, ALL SALES ARE FINAL. 

If you decide that you want to cancel your project, please know that you will not receive reimbursement. 

Eighteen Kay Designs has the right to terminate any project at any time if the client relationship is unsatisfactory. 


Please pay attention to all turnaround times. We will be working on your project as soon as your forms are filled out. You never have to worry about if your design is in progress. Feel free to contact us at any time about status; as Eighteen Kay Designs will not send out status updates without you asking.  

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